The responsible gaming very important in TTWIN168. We have to ensure a fair and safe gaming experience that protects all TTWIN168's member from the adverse consequences of gaming. TTWIN168 is commits to ensure the prompt and accurate customer payments, providing a fair gaming environment to protect TTWIN168 vulnerable customers.
TTWIN168 maintains a strong commitment to provide our customers with a responsible gambling environment. Although gambling should be enjoyed as a recreational activity, it can nevertheless also cause a problem for a minority of customers. TTWIN168 aims to prevent compulsive usage and underage access to its online games while simultaneously providing a friendly and entertaining gambling experience for its customers. As a responsible operator, the well being of the TTWIN168 customers is of utmost importance.
Remember though that whilst gambling operators can provide tools with which an individual can control their gambling, the operator cannot assume all responsibility for exercising that control. There has to be a large element of personal responsibility.
In line with that, TTWIN168 has implemented a self-exclusion function for customers who might need assistance in handling their compulsive gambling habits. Our customers may opt to self-exclude themselves from having access to the Internet Betting Service or the Betting Platform for a period of either 7 days, 30 days, 90 days or for a permanent self-exclusion you may email our customer service at support@ttwin168.online. Our customers may also set their own maximum value for their wagering activity for a 7 day period for Sports and Games separately. In the Casino, our customers are able to set an amount as the Maximum Betting Loss to limit the amount that they can lose in a rolling 7 day period. Our customers can also set a daily, 7 day or 30 day deposit limit to limit the amount that can be deposited for that period. The following are a few things our customers should remember in order to keep control while gambling:
TTWIN168 is aware that occasional gambling might develop into a problem for customers. TTWIN168 encourages customers to consider seeking professional assistance from any of these organisations if our customers suspect that they have a gambling problem: